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Accessible Banking
At iGObanking, we're committed to meeting the banking and financial services needs of all of our customers. With Accessible Banking, you can enjoy a wide range of products and services designed to make banking easier and more convenient for everyone.
Choose the products and services designed to meet your needs.
- Telecommunications Relay Service
- iGObanking TTY/TDD phone number
- Reader Services
- Website Accessibility
Telecommunications Relay Service
We accept calls from relay services. Please call us at 888.432.5890 (855.858.0999 TTY/TDD).
iGObanking TTY/TDD phone number
We offer some dedicated TTY/TDD lines for persons who do not want to use relay services.
Contact our toll-free number for all your customer service needs at 855.858.0999.
Reader Services
iGObanking personnel can assist you by reading and explaining applicable materials for financial products/services and assisting with opening accounts and/or conducting financial transactions. Contact us to request this free service at 888.432.5890 (855.858.0999 TTY/TDD).
Website Accessibility
iGObanking is committed and dedicated to creating a satisfying and meaningful online user experience for people with disabilities. We are engaged in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0.
We have developed design practices that help customers identify, interpret, understand and interact with information presented on our website. These standards are currently being applied to improve the accessibility of our website. We use software tools to regularly test and evaluate the accessibility of our website and to make improvements.
Online accessibility features include:
- Optimizing site code to work with Screen Reader Software such as JAWS
- Skip navigation links
- Assigning descriptive text to images
- Providing captioning and/or transcripts for multimedia elements
- Text resizing
- Color palette changer: Orange / Blue
Contact Us
If you have any suggestions that may help us to improve phone or online accessibility for customers with disabilities, or if you have other disability-related needs, please contact us via phone or mail:
Phone
888.432.5890 (855.858.0999 TTY/TDD)
iGObanking
Accessibility (ADA)
P.O. Box 9000
East Meadow, NY 11554
Attention: Compliance Department