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Frequently asked questions

Feel free to reach out to us

iGObanking is here to make your banking experience more enjoyable. Contact our Customer Service Solutions Center and we’ll be more than happy to assist you.

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Location 260E RXR Plaza
Uniondale, New York 11556
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Support

888.432.5890
855.858.0999 TTY/TDD
customerservice@igobanking.com
Monday - Sunday from 7 a.m. to 11 p.m. ET

To self-serve with our Automated Phone System,call 877.446.2935 to check your account balances and transaction history or transfer funds or more.

To report a lost or stolen ATM or Debit Card as well as obtain information on a card that has been restricted by the transaction monitoring service, call 833.337.6075.

To activate a new ATM or Debit Card, as well as Changing the PIN on an existing card, call 800.992.3808.

You may also contact our Customer Service Solutions Center by sending a secure message from within your Online Banking account.

Do you need assistance?

*Do not include any confidential information such as account number or social security number in the message above.

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